Brochure Requests
Building customer relationships and generating salesEven in the electronic age, brochure and literature fulfilment is a crucial way for businesses to build customer relationships, inform stakeholders and generate sales. Prolog Connect is part of a totally integrated end-to-end infrastructure designed to provide seamless high-volume order taking and despatch. What's more, we offer expert support to help clients make the best use of the data around which this activity revolves.
Key Features
High-volume live and automated service
IVR back-up
Totally integrated fulfilment
Accurate lifestyle data capture
Key Benefits
Fast, accurate brochure request fulfilment perfectly demonstrates Prolog Connect's high-volume response handling capabilities. We have the trained agents, huge, integrated infrastructure and robust IT systems to identify customers, capture their details swiftly and accurately and ensure prompt delivery.
Our agents are screened for spelling and keyboard skills and trained to use phonetics to code calls accurately within a rigorous quality regime that is supported by spot checks and call recording.
Clients enjoy the benefits of Prolog Connect's data capture expertise, which adds value by helping them to understand their marketplace and target their customers more effectively.
..and because Prolog handles huge volumes of literature for many clients, we are able to provide order information in a format that can easily be used by our clients' own systems.
