Sales Lines
Generating affinity with every callPeople prefer to buy from people they take a shine to, and those are usually people who clearly understand their needs. Thorough in-depth product training and rigorous induction programmes, Prolog Connect agents are groomed to be brand ambassadors from day-one. Baptised in the ethos of their client, they bond into a competitive team, using communication and sales skills to generate real interest and affinity with every call.
Key Features
High conversion rates due to...
Agent training, knowledge and skills
Affinity and empathy with customers
Incentivisation and team awareness
Totally integrated fulfilment
Key Benefits
Prolog Connect contact centre agents act as brand advocates, a natural extension to the client's own sales force.
Hand-picked to strike a chord with the type of customers they will be talking to, they are trained to achieve high conversion rates, while keeping the cost of acquisition to a minimum. training that includes listening and negotiating skills, objection calming and low-pressure up-selling and cross-selling.
Because of the integrated nature of Prolog's services, their work quickly translates into fast turnaround of orders and reduced stockholdings.
